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Legal Terms and Conditions

Conditions of Sale

Products sold :
This Site allows the Customers of LiveWire to make a reservation for some activities available within its service. The reservation is effective only after full payment has been paid. If the appropriate Membership affords free use of selected activities, the full reservation process has to be completed to ensure the booking is secured. LiveWire does not sell memberships directly to children: if you are under 16 you can use the Site only with the supervision of a parent or guardian.

Please read these Terms and Conditions. By using the Online Service you indicate that you accept the Terms and Conditions and that you agree to abide by them. If you are not willing to accept these Terms and Conditions you may not use the Service.

The Terms and Conditions relating to this service should be viewed as an addition to the Membership Agreement and support, not supersede, each other.

Privacy and Security Policy:
LiveWire will make every endeavour to keep your personal information private and secure. When a Customer makes a reservation from the Site, they provide their name, e-mail address, credit card information if a payment is required, address, phone number and a password to their Online account. LiveWire will use this information to process the booking request, to keep the customer updated on their booking request and to personalise the shopping experience.
Security of your personal data is of primary importance and LiveWire take data security very seriously. However, LiveWire cannot be responsible for the security of information in transit. Communicating with LiveWire by e-mail is not guaranteed as 100% secure from interception and is subject to all of the risks of electronic communication. LiveWire reserves the right to update or otherwise alter its security practices whenever considered necessary. Download a full copy of the LiveWire Privacy Policy

Cancellation Policy:
LiveWire operate a no refund policy for transactions made from this Online service. However, if an activity or class payment has been made and cancelled within the standard cancellation criteria, a credit system will become operational. This "credit" can be used at the discretion of the customer but only on bookings reserved directly at the specific venue, to an equal or lesser value and not for further Online services. The cancellation policy for Online bookings is reflective of the standard cancellation policy noted within the Terms and Conditions of the Membership Agreement

Available Activities or Classes:
Not all activities or classes available within the LiveWire facilities are available to be booked Online. Please review the website of the appropriate venue for a full and conclusive timetable. Activities available to book Online include:

Fitness Classes
Badminton
Squash
Tennis (Indoor and Outdoor)

Booking Criteria:
As noted above all activities and classes are not available at all centres. This may be due to the fact that it is not necessary to reserve places on some classes or a pay-and-play schedule is in practice for some classes
The Online Booking Service can be viewed by anyone. However, to use the Online Service all users must have their details on record within the Management Information System used by LiveWire, including their full address, email, date of birth and phone number. This is the pre-designated criteria used by the software programme to identify the user. It is not necessary to be in possession of a "Membership" with LiveWire but you will need a User card. These can be issued to Members or Casual users.
Users can access the Online service and any time and book activities or classes up to 7 days in advance, in line with the standard LiveWire booking policy.

The "owner" of the membership must be in attendance for all bookings made against their specific membership. It is not permitted for members to secure a booking for friends or associates in their absence.

Members are permitted to secure consecutive time allocations for their personal* use but it is not permitted to secure more than one class/session at any one time adjacent to another. *(Personal use is described as recreational or social use and not for the purpose of securing group or block bookings, the provision of any coaching or personal gain by the member)

It is the responsibility of the member to ensure that all participants attending the session with the member (eg: badminton or squash partner) have their own valid membership allowing free access within these terms and conditions or pay the appropriate pro-rata price for the court hire prior to use.

Members are permitted to secure 3 bookings in any 24 hours period.

Members who contravene any of these booking criteria noted above will have their Online service withdrawn and their membership may be suspended.

Contact information:
Orford Jubilee Neighbourhood Hub
Jubilee Way
Orford
Warrington
01925-572504
leisure@LiveWirewarrington.org

Conditions of Use

Use of Site Material:
The contents of this Site, such as text, graphics, images and other content (the "Site Material") are protected by copyright. LiveWire authorizes You to view and download a single copy of the Site Material for your personal use. Unauthorized use of the Site Material violates copyright, trademark, and other laws. You agree to retain all copyright and other proprietary notices contained in the original Site Material on any copy You make of such material. You may not sell or modify our Site Material or reproduce, display, distribute, or otherwise use the Site Material in any way for any public or commercial purpose. Use of the Site Material on any other web site or in a networked environment is prohibited.

Terms of services:
The main function of this Site is to connect You, the LiveWire customers, to the LiveWire servers using an Internet web session. This Site provides no other service: all the data is physically stored and managed on the LiveWire servers, under its partnership responsibility with Warrington Borough Council, and are never stored, even temporarily, on this Site.

User Name and Password:
You are responsible for maintaining the confidentiality of your password and account, and are fully responsible for all activities that occur under your password or account with or without your knowledge. If you knowingly provide your login or password information to another party, your use of the Site may be suspended temporarily or terminated. You agree to immediately notify LiveWire of any unauthorized use of your account or password or any other breath of security.

Trademarks:
The names, marks and logos appearing on the Site or included in the Site Material are, unless otherwise noted, trademarks owned by or licensed to LiveWire or an affiliated organisation. The use of these marks, except as provided in these Terms and Conditions, is prohibited.

Compliance With Laws:
You agree to comply with all applicable local, national and international laws, rules and regulations, including without limitation, laws governing on line conduct and the unlawful export of software or technical data to restricted individuals or countries.

Communications With You:
LiveWire may communicate with you via email regarding your use of the Site or Your submission of materials through the Site. You agree to receive emails from LiveWire, or its designee, necessary for the normal functioning of the Site.

Limitation of Liability:
YOU UNDERSTAND AND AGREE THAT LIVEWIRE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) UNDER ANY THEORY WHATSOEVER, WHETHER BASED IN CONTRACT, TORT, OR STRICT LIABILITY, OR OTHER LEGAL THEORY.

Disclaimer of Warranties:
ALTHOUGH LIVEWIRE STRIVES FOR ACCURACY IN ALL ELEMENTS OF THE SITE MATERIAL, IT MAY CONTAIN INACCURACIES OR TYPOGRAPHICAL ERRORS. LIVEWIRE MAKES NO REPRESENTATIONS ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE MATERIAL ON THIS SITE OR ABOUT THE RESULTS TO BE OBTAINED FROM USING THE SITE. YOU USE THE SITE AND ITS MATERIAL AT YOUR OWN RISK. THIS WEB SITE AND ITS MATERIAL ARE PROVIDED ON AN "AS IS" BASIS WITHOUT ANY WARRANTIES OF ANY KIND. LIVEWIRE, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIMS ALL WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES RIGHTS, AND THE WARRANTY OF FITNESS FOR PARTICULAR PURPOSE. ALTHOUGH LIVEWIRE STRIVES TO PROVIDE THOROUGH AND ACCURATE MATERIALS ON ITS SITE, WE MAKE NO WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE MATERIAL, SERVICES, SOFTWARE, TEXT, GRAPHICS, AND LINKS OR THE RESULTS USE OF THE WEB SITE OR SITE MATERIAL MAY HAVE ON YOUR BUSINESS.

Links:
This Site may contain links to web sites owned by third parties. These links are provided solely as a convenience to You and are not an endorsement by LiveWire of the contents on those other sites.

Indemnity:
By using this Site, You agree to defend, indemnify, and hold harmless LiveWire, its officers, directors, employees and agents, from and against any and all losses, claims, damages, costs and expenses (including reasonable legal and accounting fees) that LiveWire may become obligated to pay arising or resulting from your use of the Site Material or your breach of these Terms and Conditions. LiveWire reserves the right to assume or participate, at your expense, in the investigation, settlement and defence of any such action or claim.

Governing Law:
These Terms and Conditions shall be governed by the laws of the United Kingdom, without regard to the conflicts of laws rules thereof.

Information We Gather Automatically:
When You visit our Site, LiveWire may automatically collect certain non-identifying information ("Non-identifying Information") about You, such as your movement about the site or the pages on the site You visit most frequently, the type of browser or computer operating system You use, or the domain name of the Site from which You linked to LiveWire. When You request pages from our server, our web server automatically collects some information about You, including your IP address. IP addresses are used by computers on the network to send the requested pages to You. In addition, LiveWire may store small files on your computer's hard drive as a "cookie" or similar type of file to track and target your interests. LiveWire uses this Non-identifying Information internally, to help LiveWire enhance the efficiency and usefulness of the Site and to improve customer service. If You object to this practice, please consult your browser's documentation for instructions on erasing or blocking cookies.

Links to Third Party Sites:
This Site may contain links to other Web sites owned and operated by third parties. Please note that these sites' privacy policies may differ from that of LiveWire. LiveWire is not responsible for the privacy practices of these third parties and does not control the use of Information provided through such third party sites. LiveWire encourages You to read the privacy policy of any Site You may visit.

Security:
LiveWire has reasonable security measures in place to protect the services it provides, but LiveWire cannot be responsible for the security of information in transit. When You communicate with LiveWire by email, however, your communication is not necessarily secure from interception and is subject to all of the risks of electronic communication. LiveWire does not guarantee the security or confidentiality of transmissions. LiveWire reserves the right to update or otherwise alter our security practices if and when it seems appropriate. All the data transmitted between the Site and the client web browsers are encrypted through the HTTPS protocol, with a SSL certificate (see the sign at the bottom of the page or follow the link). If You are in doubt about the correctness of the HTTPS connection, please stop immediately to use this service and inform LiveWire.

Contact Information:
If You have any questions about this privacy statement, the practices of this site, or your dealings with LiveWire, please feel free to contact LiveWire at the following address:

Orford Jubilee Neighbourhood Hub
Jubilee Way
Orford
Warrington
01925-572504
leisure@LiveWirewarrington.org

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